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We at Positively Disabled N E Lincs are committed to respecting and protecting your privacy and personal data. With this privacy policy, we will inform you in to how "we" as a voluntary organisation, take the upmost care of your personal data and confidential information (no matter where you are from). This is based upon the information you share to us when you apply as a member of the organisation from this website or in paper format. As well as sharing your details on the contact or feedback form. It also informs you of your Privacy Rights and how the law protects you. Click the link below to find out more.

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Please refer to the "Glossary" at the bottom of this page to understand the meanings behind the terms of reference, which is used within this Privacy Policy.


This Privacy Policy and any other documentation which Positively Disabled N E Lincs provides, the relevant information into how the organisation collects and processes your personal data through not just the use of our website, but all other documentation the organisation may use, to which your personal data and confidential information that is provided by you, that us collected and securely processed and stored.

It is important for you to read very carefully this Privacy Policy, together with our terms of use and conditions and any other documentation which is relevant to this policy, to which we may use in accordance to specific occasions when and where we need to refer to it. This will also help you understand our views and practices regarding your personal data and how we will treat it. As well as how we may rarely and unintentionally have to override this Policy (providing it is to relevant organisation and agencies) in order to help you, in a way to protect and support you.

There are also other documents that are on this site under Policies and Procedures, which supplements this policy, but not intentionally overrides this policy.

By visiting you are accepting and consenting to the practices described in this policy.


Positively Disabled N E Lincs is the controller and responsible of this policy. We as the organisation are responsible for protecting your personal data and confidential information that has been provided by you or acting solely on your behalf (providing permission has been granted by yourself).

If you have any questions about this Privacy Policy, which may include any legal rights, please refer to the Chairperson, using the set out details below.

Contact details are as follows:

Full name of legal entity: Positively Disabled N E Lincs.

Name: Phillip Dumbrell.

Position: Chairperson

Email Address:

Postal Address: 89 Rutland Street, Grimsby, N E Lincolnshire, DN32 7NG.

Tel/Text: 07505 701150.

If you have any concern about any of your data or confidential information has been breached, we appreciate it if you contact the right to make a formal complaint to the Chairperson regarding the supervisory and protection issues.


This version is 10 March 2023

Any changes to that we make to our Privacy Policy in the future, will be posted on this page and where appropriate. Please check back frequently to see any updates or changes to our Privacy Policy.


It is extremely important that any data that the organisation holds about you is accurate and current. PLEASE keep us informed if at any time that your personal data changes during your relationship with us.


This website includes links to their websites, videos and documentation. Clicking on these links or enabling those connections may allow those connections may allow those third-parties to collect or share data about you. The organisation does not control these third-party websites, and not responsible for their own privacy policy statement on their website when take that visit.


Personal data, or personal information, means that any information that is about any individual person, which that individual can be identified. Though, it does not include any data in where the identity has been removed. Also known as anonymous data.

You may provide us information about you by filling in forms on our site (“our site”) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our service, search for a subject or information, participate in discussion boards or other social media functions on our site, enter a competition, prize draws or raffles, promotion or survey, and when you report a problem with our site. 

We may collect, store and process, as well as use any the following relevant data about you:

  • Identity Data - This includes first name, surname, username or similar identifier, title, date of birth and gender. As well as possibly a photo for I D purposes for instance.

  • Contact Data - Includes address, email address and telephone numbers

  • Profile Data - Including links to your hobbies, interests, preferences, feedback, survey response

We will also use this information to:

  • ensure that contents from our site is presented in the most effective manner for you and for your computer. And assist on recommendations to improvements where necessary.

  • make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  • to provide you with information about other goods and services we can offer from other service providers that are similar to those that you have already enquired about;

  • to carry out our obligations arising from any volunteer contracts entered into between you and us and to provide you with the information, services that you request from us. And allow you to participate in interactive features of our services, when you choose to do so;

  • be part of our efforts to keep our site safe and secure;

  • measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. We, and where we permit selected third parties to use your data, we or they will contact you by electronic means (email or SMS) if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the registration form;

  • to notify you about changes to our service if and when required.

In addition to this data, we also collect, use and share Aggregated Data, such as statistical or demographic data for any purpose. This could include surveys or volunteer data. This Aggregated Data is not considered by law as this type of data does not directly or indirectly include any personal data, which does not reveal your identity. 

For instance, as a volunteer organisation which helps the general public in providing relevant information, we may aggregate your attendance data to calculate the volunteer hours, or aggregate your answers to the surveys you have completed. So, therefore none of your identity will be exposed.

We do not collect any Special Categories of Personal Data about you (special characteristics). This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, genetic and bio-metric data. Nor do we collect any information about criminal convictions and offences.


Where we need to collect personal data by law, and have data provided by you as when you wanted to volunteer for us, which you provided relevant data on an application, and you fail to provide that data when requested, we may not be able to contact you. In this case, we may have to cancel your service to us as you have not notified us with updated contact information.


We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:​

    • enter a competition or promotion;

    • filling out forms

    • give us some feedback.

  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

  • Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

    • Technical Data from analytics providers, such as Google based outside the EU;

    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services, such as WorldPay based inside the EU.


We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform a review on sign up to applications as both parties are about to enter into 

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

See the Glossary below to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.


We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

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We as an organisation, strives in providing you with choices regarding relevant personal data uses, particularly marketing and advertising. Such as social media, newspaper, newsletters, leaflets, on this website and posters.


We may use your Identity (photo), Contact, Profile Data to form a view upon what we think we may want or need. Or by using your data, we may find things that may be of interest to you. This is how we are able to decide which services and information may be relevant to you (we call this marketing).

You will receive marketing communications from us if you have requested information from us, or provided with us with your details when you enter any of our draws or registered for specific information, in each case, you have not opted out of receiving that marketing.


We will get your express opt-in consent before we share your personal data with any third-party for marketing purposes.


You can ask us or third-parties to stop sending you marketing messages at any time, by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages this will not apply to personal data provided to us as a result of information or service you received.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.


We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

  • Third Parties as set out in the Glossary.

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding organisation and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Other businesses, agencies and organisations in association of this organisation, for the performance of any referrals we enter into with you.

  • Relevant advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.

  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Positively Disabled N E Lincs, our members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Our site may contain links to and from the websites of our other networks, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Please check these policies before you submit any personal data to these websites.


We will take all steps that is reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure database.

The data that we collect from you will be transferred to, and stored at, a destination including; in secured files and on a memory stick with only designated persons allowing access to that data. It may also be processed by staff operating outside the office who work for us or for one of our connected agencies or organisations.

Such staff maybe engaged in, among other things, including; surveys, referral forms, enquiry forms, membership forms and so on. So, by submitting your personal data, you agree to this transfer, storing or processing.

We have put in place appropriate security measures and procedures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. And to deal with any suspected data breaches. If this ends up happening, you will be notified, as we are legally bound to do so. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In addition, there is also other documents that determine the appropriate retention period for personal data. Therefore, we consider the amount, nature, and sensitivity of the individuals personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which as a voluntary organisation the way we process your personal data and whether we can achieve those purposes through other means. As well as the applicable legal requirements that are on this site under Policies and Procedures, which supplements this policy, but not intentionally overrides this policy.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see Request erasure below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see the Glossary below to find out more about these rights.

If you wish to exercise any of the rights set out above, please contact us.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

Positively Disabled N E Lincs ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Positively Disabled N E Lincs of 89 Rutland Street, Grimsby, N E Lincolnshire, DN32 7NG.

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.


You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable donation fee if your request heavily substantial with the amount of hardcopies printed. 


We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a standard security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.



Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.


  • Service providers acting as processors based in the United Kingdom who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.

  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

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